There is no magic in it. It is all about careful
calculation. We develop ideas to lower the cost of our own operation,
then pass on the saving to our clients. Here are some of these ideas:
We have a team of Lead Bioinformaticians (LBs) consisting of top
bioinformatics experts, and this team is responsible for handling the
most challenging problems in our operation. Meanwhile, we also have a
capable team of junior Bioinformatics Engineers (BEs) who take care of
the more systematic or routine problems. By defining the roles of the
two teams and splitting the duties between them accordingly, we cut down
the cost of our operation substantially, because the LB’s time (which is
more expensive) is spent only when necessary.
"Critical Mass" Idea.
Even if you business has one or two top bioinformatics experts, as soon
as they step into a domain deviating from what they are used to dealing
with – e.g., when an informatics expert encounters an IT or hardware
issue, productivity and quality of work will suffer, and your cost will
rise. Many will agree that it is extremely rare to see many top
bioinformatics experts with complementary strengths work in the same
organization – like in our LB team. They not only cancel off each
other’s deficiencies, but as a team, they create synergy, which is
translated to further saving in the operation.
We work diligently to control and reduce the overhead of our operation.
Only LBs are considered essential. Other members of the operation –
including office staff and even BEs – are recruited only as needed.
Moreover, our overhead control principle dictates that we will not
commit our BEs to carrying out large-scale operations directly. Instead,
for those large-scale client operations, we will apply the Cooperative
Service Model, whereby the clients will establish their own BE teams to
work under the guidance of our LB team; our own BE team is spared. This
service model (click here to know more about it)
eliminates the need for us to maintain a large BE team. By cautiously
controlling the overhead of our operation, we achieve the highest level
of productivity with minimal overhead, and we pass on this saving to our